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Art of the Ancient

Retail Ordering Information


(1) Satisfaction guaranteed: If you are not happy with your purchase, return it within 30 days for a prompt refund or exchange. No refunds will be made after 30 days. Items must be in new condition, in original packing and box. If you would like to return something, please contact me for instruction and return address. Airsoft Gun and Accessories are only 7 Days See Below*

(2) Visa, Master card, Discover, American Express credit cards and Paypal are accepted. Credit card statement may read KM Online.

(3) Damages: If damage occurs during shipping, please call us immediately so that we can file a damage claim with U.P.S. Credit will not be issued unless you notify us within a week of receiving the shipment. Please note that you will need to save the box and packing materials for U.P.S. to inspect. U.P.S. insurance is void otherwise.
We will not be responsible for damaged merchandise not in its original packaging.

(4) Shipping: Orders Usually Ships within 2 Business Days. We try are hardest to ship the same day. Orders ship from more than one warehouse.  Some Jewelry will ships in 3 -7 days.

Free shipping is for the continental USA only!   

If you would like your order shipped over night or 2nd day, Please contact us for a quotation.                     

For shipping rates to Hawaii, Alaska and Puerto Rico contact us for a quotation. International orders: Contact us for a shipping rate quotation. Canadian orders:  We usually ship with the UPS or FedEx , Contact us for a quotation.  International orders: Customer assumes all responsibly of orders going though customs and what happens is customs.  If you order is confiscated by your customs agency, Art of the Ancient is not responsible for the loss, nor will we reimburse you for the cost of the impounded products or their shipping cost. In all cases it is advised that customers check with local authorities to make sure they do not need a special license for what you want to buy (swords, replica guns, etc.). Also, in some cases there will be taxes/duties you will have to pay upon arrival, we have no control over these nor do we know how much they will be. Every country has their own import tax rates.

In the unlikely event that something is out of stock, we will contact and give you a choice of a refund or you can wait until it come back in stock.

PLEASE NOTE: Our reproductions are all hand finished and there may be slight variations.

No sales allowed to minors.   Local or regional laws restrict certain items sold by Art of the Ancient. Buyer assumes all responsibility for conformance with said laws in regards to purchase or ownership. The tools and collectibles sold by Art of the Ancient can cause serious injury or death, even under normal use. Art of the Ancient cannot be responsible for any damages or injuries arising from purchase or use of our products. Products are intended for display purposes only. Art of the Ancient hereby disclaims any and all implied warranties, including but not limited to the implied warranties of merchantability and fitness for a particular purpose. We are a responsible company; we ask that you use our products responsibly.

Shipments of replica guns sent to addresses in California and Kansas require the inclusion of a wall plaque or presentation case. You must add one of these to your order (click here) (please contact us if you need more information)

Shipping Restrictions: California, Connecticut, Kansas, Massachusetts, Minnesota, New York, Puerto Rico and Wisconsin either restrict or prohibit commerce in imitation firearms that are replicas of modern firearms. We can only ship modern replica firearms to these jurisdictions under certain circumstances. Please feel free to contact us if you have any questions regarding specific restrictions in these areas.

WE WANT YOUR BUSINESS AND WE WILL MAKE EVERY REASONABLE EFFORT IN ORDER TO ACHIEVE THIS. 

MERCHANDISE MUST BE RETURNED IN ALL THE ORIGINAL PACKAGING.

MERCHANDISE THAT IS RETURNED FOR MANUFACTURES DEFECTS THAT HAS BEEN FOUND TO BE DAMAGED BY MISUSE OR MISHANDLING WILL NOT BE ACCEPTED FOR RETURN OR EXCHANGE AND THE PURCHASER WILL BE RESPONSIBLE FOR RETURN SHIPPING.

SHIPPING CHARGES ARE NOT REFUNDABLE. IF free shipping items are returned, the actual cost of shipping the item to you will be deducted from the refund.

Jewelry will ship separate from all other items.

*The following applies to Airsoft Gun and Accessories Only!

Not legal in New York City Metro (5 Boroughs), Michigan, San Francisco, and Washington DC.

All returns must be received by our partner warehouse within 7 days from receipt of package.

All returns should be sent to our distribution warehouse with return address showing Shipping AGFC, PO Box 166, Morgan, GA 39866.

Items returned must be new, unopened and have no damage.  All packaging instructions and any part associated with the product should be present in the original packaging.  The item(s) should be packed securely.  Damage caused by return shipping will reduce your refund.  If you damage any item, you will not receive a refund.  All refund will be processed within 7 business days upon receipt of the product(s).

When a package is delivered and you suspect it is damaged due to condition of the package or visually defective, refuse to receive the package.  If the suspected damaged package was delivered while you were out, do not open the package and contact us and we will provide you with the information on returning the package.

If your item has not been damaged by either shipment or misuse, contact the manufacturer for instructions on the manufacturer's warranty.  Please note that warranties are only applicable to factory defects and does not include damage due to misuse or normal wear and tear.  If the item description states "no warranty", then no manufacturer's warranty applies to that particular item. 

We are not responsible for any return shipping charges

 
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